- 18 April 2012
- Eptica’s managing Director, Paul Barnes, will be presenting at Call Centre and Customer Service Summit 2012
- 16 April 2012
- RETAIL WEBCAST: ‘How to Future Proof your Customer Service’ to support eCommerce, Social and Mobile Commerce
- 10 January 2012
- WEBCAST - Top Ten Customer Service Trends for 2012
- 15 November 2011
- WEBCAST: Knowledge, the Holy Grail of multichannel service
- 18 October 2011
- WEBCAST: Social Media Success; How to make Social Media a real channel of Customer Service
- 12 August 2011
- Eptica at Internet Retailing Conference 2011



