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How to unlock revenue for your business with Proactive Web Chat
Thursday 30th May 2013
9:30 - 10.00 BST

Web chat can make the difference between a sale and a lost customer - businesses today cannot afford to ignore this competitive advantage.

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The Eptica Multichannel Customer Service Study 2012

A study of how 100 leading UK online brands deliver customer service accross their web and email channels.

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Taming the beast: How to make your Social Customer Service a Success

Find out how to extend your customer service to manage social media in a cost effective way.

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Best Practice Guide: Web Customer Service

This guide takes you on a tour of the ‘must have’ features for successful Web Self service.

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