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The Works stocks books, toys, gifts, stationery and arts & crafts at discount prices, and sells over one million products every week. With 300 stores and an expanding online business, The Works serves over 22.5 million people every year.
Shop Direct is the UK’s fourth largest online retailer, with annual sales of more than £1.7 billion. Their digital department store brands include Very.co.uk, which is now a £800 million brand, and receives over a million visits each day.
Eptica Enables AirAsia to Reach New Heights for Social Customer Service.
For over 30 years, L'OCCITANE has drawn inspiration from Mediterranean art de vivre and traditional Provencal techniques to create natural beauty products.
Vivastreet is a free, classified ads site. It ranks among the top two largest in the UK and is ninth largest in the world.
Mind Candy’s vision is to create the greatest family entertainment company in the world for this new digital generation.
Laithwaites Wine deliver wine to over 700,000 customers.
The NHS Business Services Authority is a Special Health Authority and an Arms Length Body of the Department of Health which provides a range of critical central services to NHS organisations, NHS contractors, patients and the public.
The White Company
One of the UK’s fastest growing multichannel retailers of impeccably stylish products, principally in white.
People's Postcode Lottery manages society lotteries on behalf of a range of charitable bodies, these lotteries support charities and good causes.
Harrington Brooks is one of the UK's leading debt solution providers.
Leading and pioneering motorcycle insurance specialist, providing cover for around 240,000 motorcycles and scooters.
Hastings Direct, a division of Hastings Insurance Services Limited, is a UK company providing insurance policies and related products by phone and on the internet.
Brent Council’s call centre receives seven to eight thousand customer enquiries each month covering areas such as: Revenue and Benefits, Street Care and Environmental Health.
Debenhams is a leading international, multichannel brand with a proud British heritage which trades out of 240 stores across 28 countries.
Easyroommate is the world’s largest flatshare site, operating in 37 Countries and 12 different Languages.
The world’s number one integrated tourism group.
New Look began in 1969 with a single fashion store in the UK, they now have 569 stores in the UK and over 200 across Europe, China, North Africa, the Middle East and Asia.
New multichannel knowledge base system helps Dixons’ KNOWHOW provide customer service boost.
The UK's leading provider of business process outsourcing and integrated professional support service solutions.
Crédit Agricole is a French network of cooperative and mutual banks comprising the 39 Crédit Agricole Regional Banks.
The RSPCA is the leading UK animal welfare charity, specializing in rescue, animal welfare and preventing animal cruelty.
Ageas UK is an award-winning Personal, Commercial and Protection insurance provider in the UK.
Britannia Hotels Group is he largest privately owned hotel chain in the UK.
Domestic & General is the UK’s leading warranty specialist, providing warranty services for more than 7 million UK customers. Through its Fido knowledge management project, powered by Eptica, it has transformed customer service by centralizing knowledge.