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Eptica works with an extensive network of partners to deliver successful customer experience projects around the world.
Eptica partners with leading Telephony providers to offer complete and innovative solutions that integrate with our customer’s existing or new telephony systems.
Worldline | Eloquant | Maintel | Prosodie
- Systems Integrators
Our specialist integration partners are an extension of our sales and services. They provide extensive domain expertise and offer tailored solutions to meet the unique needs of our regional and global customers.
Worldline | Almavia | Soft Computing | Sopra Steria
In order to provide the best service for our customer, Eptica has formed close partnerships with consulting firms specializing in Customer Relationship management, with vertical sector expertise.
Weave | Waisso | Activeo | Microsoft Dynamics
- CRM & Marketing
Eptica has developed a wide-ranging partner eco system with providers of innovative Marketing and Customer Relationship Management (CRM) solutions.
Selligent | Adobe Neolane | Smart focus | Salesforce
Together with our Hosting partners Eptica will propose the best service to fit your requirements, providing you with flexibility required as your business evolves.
Claranet | Ikoula
- Business Process Processing
Key business process outsourcers have integrated Eptica into their solutions in order to provide the best services for their customers.
Concentrix | Capita | Helpline | Acticall (Sitel Group) | Arvato | Teleperformance | Bluelink | Webhelp
- Quality Monitoring
In order to offer complete and innovative solutions to our customers, Eptica enhances its solution by integrating with quality control services.
Hubicus | Téléopti | Worksmart | Mediatech
- Satisfaction Surveys