Between brands and individuals make life better for everyone: more loyal customers, happier agents and greater value for your business.
Conversational CX platform powered by AI
Automate simple digital conversations to help your customers help themselves
Augment your agents and empower them to build valuable customer relationships
Capture intelligence to improve customer experience along the whole journey
Share, enrich your knowledge, make everyone a customer service expert
Support in real-time,
create personal moments
Improve handling times, traceability, personalization & accuracy - first time
Listen and engage on social media, protect the reputation of your brand
Trusted by leading brands and organizations
From banking, insurance, retail, tourism to the public sector, Eptica transforms digital customer conversations worldwide.