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Recent press clippings

May 2020

Search and Self-Service in CX

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April 2020

Businesses struggling to meet customer expectations

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September 2019

Insurance Firms Failing to Ensure Digital Experience Satisfaction

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September 2019

Lack of trust in insurance companies driven by poor customer engagement

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July 2019

The 4 factors behind customer channel choice

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June 2019

Retail Brands Fall Short of Consumer Expectations on Social Media

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